BetMica is operated by Win Top Ltd, a company licensed and regulated by Anjouan Gaming (Comoros) under licence number ALSI-202509029-FI1. We launched in 2026 and built the platform from the ground up with a clear idea of what we wanted it to be: a well-organised, straightforward place to play, with the operational standards to back that up.

This page is about how we run things — not what we offer, but how we hold ourselves to account and what you can expect from us as an operator.

Who We Are Accountable To

Our licence with Anjouan Gaming sets out the regulatory framework within which we operate. That framework covers how we handle player funds, how we conduct our business, and what standards we are expected to meet. We take that accountability seriously, not because it is required of us, but because it is the only sensible way to run a platform that people trust with their money and their time. If something goes wrong — a payment delay, a technical fault, a dispute — we expect ourselves to respond clearly and promptly, not to deflect. Our support team is the first point of contact, and we give them the authority to resolve issues rather than pass them around.

How We Think About Safer Gambling

We are straightforward about this: some people should not gamble, and others need tools to keep it within limits that work for them. We have built controls into the platform — deposit limits, session reminders, self-exclusion options — because we think those tools belong in the fabric of how the site works, not buried in a footnote. If you are finding it difficult to stay in control, we would rather you use those tools or step away entirely than continue in a way that causes harm. We do not treat safer gambling as a compliance checkbox.

We also think carefully about who the platform is for. BetMica is designed for adults who want a well-structured environment to play in. We verify age and identity before processing withdrawals, and we carry out checks in line with our regulatory obligations. That process exists to protect both you and the integrity of the platform.

How We Handle Player Money

Player balances are kept separate from the funds we use to run the business. This is not an unusual arrangement, but it is an important one. It means that your deposited funds are not exposed to our operational costs or liabilities. When you request a withdrawal, the money you are owed comes from your balance, not from revenue we may or may not have generated that week. We process withdrawals through the same methods used to deposit — cards, e-wallets, bank transfer, and cryptocurrency — and we aim to turn those around as quickly as the payment route allows.

We choose the game providers and payment routes we list based on reliability and certification. Every game on the platform uses a certified random number generator, and live dealer content is streamed by established studios. We do not list providers or payment methods we cannot verify, and we review those relationships on an ongoing basis.

If you have a question about how we operate, our support team is available to answer it directly.